For a warranty claim for finish, a valid dated bill of sale or receipt from purchase must accompany any warranty request. This warranty is for normal wear and tear of finish surface, the warranty will be void for unintended use damage, lack of cleaning or improper cleaning and maintenance techniques directly resulting in a damaged finish.

LIFETIME WARRANTY

Waterstone carries a lifetime warranty on the following finishes:

Chrome (CH)
Stainless Steel (SS)

7 YEAR WARRANTY

Waterstone carries a 7 year warranty for the original purchaser from the date of sale. Warranty applies to normal wear for the following finishes:

Antique Brass (AB)
Antique Copper (AC)
American Bronze (AMB)
Antique Pewter (AP)
Black Nickel (BLN)
Classic Bronze (CLZ)
Chocolate Bronze (CHB)
Distressed Antique Brass (DAB)
Distressed Antique Copper (DAC)
Distressed American Bronze (DAMB)
Distressed Antique Pewter (DAP)
Gloss Black (GB)
Matte Black (MB)
Polished Brass (PB)
Polished Copper (PC)
Polished Nickel (PN)
Rose (RS)
Satin Brass (SB)
Satin Chrome (SC)
Satin Nickel (SN)
Venetian Bronze (VB)

NO WARRANTY

Waterstone does not offer a warranty on living or gold finishes. The rate of deterioration will vary either from exposure to chemicals, perspiration, climate conditions, or other factors. Tarnishing or excessive wear of these finishes is therefore, not a defect, but a normal process, which is unavoidable. Under these circumstances, products will not be repaired or replaced under warranty for normal tarnishing or wear finishes.

Antique Bronze (ABZ)
Caribbean Bronze (CB)
Black-Oiled Rubbed Bronze (ORB)
Polished Gold (PG)
Satin Gold (SG)
Tuscan Brass (TB)
Unlacquered Polished Brass (UPB)
Weathered Brass (WB)
Weathered Copper (WC)

SPLIT FINISHES

Standard split finish warranty applies to the lesser of the two finishes. Custom split finishes have no warranty and are not eligible for returns.

Chrome (CH)
Classic Bronze (CLZ)
Matte Black (MB)
Polished Brass (PB)
Polished Nickel (PN)
Satin Nickel (SN)
Satin Brass (SB)
Stainless Steel (SS)
Unlacquered Polished Brass (UPB)